Is it time for a little spring cleaning in your database? OvationTix is here to help. While there is always a good reason to keep your patron data accurate, deduping your list saves time and money in your next campaign–be it a spring fundraiser, package renewals, or a new mailed brochure.
Locate the “Duplicate Patrons” report under the main “Reports” tab on the top navigation bar. This will populate a list of accounts that OvationTix has identified as possible duplicates. Some may share the same email or postal address, name, etc. Take a moment to look at each of these possible duplicates and either merge the accounts, or identify them as ones which should remain separate. If you have not reviewed this report in some time, grab a cup of your favorite caffeinated beverage: your attention is required to ensure that your customers receive the right communication every time.
Looking for more help? Contact Client Services for information on data migrations, database appends (including wealth screening information), and other special services.